Urgent, please help! Can I change payment type without losing work?

  • david827
    Asked on August 27, 2019 at 3:21 PM

    Contact me at Sarah@adweartex.com please.


    Hello, the form I made was set to a payment type "ECheck" which I assumed I could change after inputting all my information, but it seems that is not the case? Please help! Sorry for the urgent request but I was asked to complete this by today. 

    We don't even necessarily need payment info on our sheet, but if its absolutely necessary we can do paypal or just a basic credit card form (our business has our own credit card forms which we were going to send separately from this form) 



  • John Support Team Lead
    Replied on August 27, 2019 at 3:41 PM

    Hi @david827,

    If there's a need to change the payment gateway to use such as PayPal, unfortunately, you need to create new products.

    Please refer to this guide about PayPal-Forms.