How to restore deleted submissions?

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    Asked on August 28, 2019 at 08:49 AM

    I deleted 2 messages by mistake, I only intended to delete 1 and they are both gone. Is there a way to look at the deleted messages?


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    Answered on August 28, 2019 at 10:22 AM

    To my understanding, you meant submission by message. If you deleted submissions, it will not be easy to restore the deleted submission because we do not have any other copy of these submissions on our servers.

    You can recover the data with your submission email. There should be an email for each submission.

    You can use this user guide to recover the data with submission emails: How to View All Your Form Email History

    If you need further assistance please ask away.