Downgrading/upgrading accounts and billing

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    Anne 
    Asked on August 28, 2019 at 09:54 AM

    Hi! Our PTA runs after-school class registration 3 times a year for 2 weeks at a time, and most likely will add a 4th registration period for lunchtime/recess clubs during the winter. I notice you offer the option of downgrading to a free account but is it OK to do this repeatedly. It seems as though everything is billed annually, so are we able to pay only for 4 months each year if we are on Bronze (nonprofit) during September, November, January and March each year and downgrade to a free account for the other months? Thanks. 

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    Kevin_G
    Answered on August 28, 2019 at 11:12 AM

    Our pricing also offers a monthly option, so you can indeed upgrade during the desired months and then downgrade back to free. 

    Here's a guide with more details about how to upgrade your account: https://www.jotform.com/help/331-How-to-Upgrade-My-Account