You have reached your Jotform submissions limit

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    cobertura
    Asked on August 28, 2019 at 10:13 AM

    Good morning,

    I usually don't reach the monthly limit of submissions, but this month we had an unusual use of the form. Can I do something to "delete" submissions of this month so the form won't be disable?

    Thank you very much.

  • Profile Image
    stevenmarshall
    Answered on August 28, 2019 at 11:24 AM

    Hi @cobertuna,

    You can delete your submissions. I would suggest to export them to Excel, CSV or PDF to save that data.

    Guide: How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    Guide: How-to-Delete-Form-Submission-Data

    Please let us know if you have any further questions.

    Thank you


  • Profile Image
    stevenmarshall
    Answered on August 28, 2019 at 11:47 AM

    Hi @cobertura,

    I went ahead and recalculated your submission totals on your account.

    So you are now under the 100 limit. (38/100)

    1567007149Screen Shot 2019-08-28 at 8.44

    Please let us know if you have any further questions.

    Thank you

  • Profile Image
    cobertura
    Answered on August 28, 2019 at 11:55 AM

    Good morning Steven,

    Thank you very  much for your help.