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coberturaAsked on August 28, 2019 at 10:13 AM
Good morning,
I usually don't reach the monthly limit of submissions, but this month we had an unusual use of the form. Can I do something to "delete" submissions of this month so the form won't be disable?
Thank you very much.
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stevenmarshallReplied on August 28, 2019 at 11:24 AM
Hi @cobertuna,
You can delete your submissions. I would suggest to export them to Excel, CSV or PDF to save that data.
Guide: How-to-Download-Form-Submissions-as-Excel-CSV-PDF
Guide: How-to-Delete-Form-Submission-Data
Please let us know if you have any further questions.
Thank you
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coberturaReplied on August 28, 2019 at 11:40 AM
Good morning Steven,
Thank you very much for your response. Can you check my account please? Because I have deleted some submissions, actually the upload space has decreased ( it is not full) but the submissions are still over the limit ( 104/100).Thank you very much for your help.
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stevenmarshallReplied on August 28, 2019 at 11:47 AM
Hi @cobertura,
I went ahead and recalculated your submission totals on your account.
So you are now under the 100 limit. (38/100)
Please let us know if you have any further questions.
Thank you
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coberturaReplied on August 28, 2019 at 11:55 AM
Good morning Steven,
Thank you very much for your help.