Date Picker Form not showing up in Firefox 68.0.2 (64-bit)

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    Drycleaner1
    Asked on August 28, 2019 at 10:27 AM

    Hello,

    After I click on "schedule a pick up and delivery" drop down from Pick up and Delivery main tab on nav bar using firefox I have a problem.

    The jotform works perfectly in Safari but the Date Picker (AFTER YOU SELECT A PICK UP  option) "does not allow you/date box not on screen" to select a date in FIREFOX. (semi-works in Chrome; Delivery Date Only option works, Pickup and Delivery option does not.)

    I have attached a few screen shots.  I am using Macbook pro.  Mojave.

    Is this a Firefox issue? or a CSS issue?

    Any thoughts?

    Thank you.

    Jess




  • Profile Image
    BJoanna
    Answered on August 28, 2019 at 11:41 AM

    I was able to replicate the issue when I tested your embedded form in Firefox and Google Chrome. However, I was not able to replicate it when I tested your standalone form. 

    1567006699firefox.gif

    Most likely there is a conflict between your website scripts and form scripts. Please re-embed your form with the iFrame code to see if that will resolve the issue. 

    Getting the Form iFrame Code