Tax on non-profit

When I try to pay for the 2yr Silver package with a credit card, it is adding tax. We are a non-profit K12 organization that is tax exempt.

How can I get the taxes off of that invoice?

Unfortunately, we use third party payment processors for the subscription payments and they will determine if your account is eligible with tax.

Do note that tax is determined by location.

You may check FastSprints VAT policy at this link:https://docs.fastspring.com/getting-started-with-fastspring/currencies-conversions-and-taxes/about-vat-and-sales-tax?_ga=2.219839760.881154178.1566819006-1280437014.1549634248

You may contact FastSpring directly with the order ID at support@fastspring.com