I cannot view the submissions in the Sheets page

  • tpschool
    Asked on August 28, 2019 at 12:45 PM

    Please help.

    Page URL: https://www.jotform.com/sheets/92385981572167
  • Welvin Support Team Lead
    Replied on August 28, 2019 at 1:56 PM

    I can view the submissions. Can you check again? I think that was just a temporary problem on the Sheets page. If you still cannot view it, please check your browser console for possible errors and get back to us with a screenshot.

    Guide to check the console: https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers.

    Guide to send us a screenshot: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum.

  • tpschool
    Replied on August 29, 2019 at 9:53 AM

    Still not working 


    1567086820Screen Shot 2019 08 29 at 9 Screenshot 10

  • AshtonP
    Replied on August 29, 2019 at 10:41 AM

    I have tried to replicate the issue but no luck. It is working fine at our end.

    Can you try to clear your browser's cache/history and load the URL again? Also, try going to submissions from a different browser other than chrome. Please let us know the outcome so that we can proceed accordingly.