- ericaceousAsked on March 20, 2013 at 10:40 AM
Please help. I have two forms on Jotform.
The first one I created "Carnect Contact Us" repeatedly get it's status set to disabled and goes offline on my web site.
Can you tell me what's going on? If I enable the form, some seconds later it gets automatically disabled again...
The other form does not do this.
The forms are live on my client web site now and I need to resolve this asap!
- sidharth_kchAnswered on March 20, 2013 at 11:00 AM
I checked your form and saw that you have set your form "Submission Limit" to 5. That means that once the submission crosses 5 the form will automatically get disabled.
I have changed your submission limit and you should not have issue of form getting disabled.
- ericaceousAnswered on March 20, 2013 at 11:31 AM
Thank you very much Sidarth!
I made the mistake in thinking the submission limit was per user per session!!!
- JotForm SupportWelvinAnswered on March 20, 2013 at 12:30 PM
In behalf of my colleagues, you are always welcome. Thanks and have a great day!