how to prevent spam?

  • Victor Brand
    Asked on August 29, 2019 at 8:57 AM

    Buen dia, actualmente desde su plataforma estamos recibiendo ataques de spam les agradesco si nos ayudan bloqueando dicha cuenta

    adjunto el link donde es redirigido

     

    https://form.jotform.com/92394481383162

  • zeynep
    Replied on August 29, 2019 at 9:15 AM

    Hi,

    You can both set "Unique Submissions" on a form also you can add a "Captcha Field" that protects your forms against spammers and spambots. 

    To set "Unique Submissions" you should first  go to : 

    SETTINGS > FORM SETTINGS > SHOW MORE OPTIONS

    156699047340236 t11 36 04 Screenshot 10

     

    Then, look for Unique Submission and select an option from the drop-down. Thus, these changes will be changed. 

    You can also visit our guide to learn more: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

    To add a "Captcha Field" follow these steps easily: https://www.jotform.com/help/205-How-to-Add-a-Captcha-Field

    When you use a CAPTCHA field, you do not have to set it as a required field. It is already automatically set to “required” when you place it into your form. You can check our basic form element - captcha and other captcha widgets. 

    If you are still having trouble beyond this, feel free to let us know.