how to delete a closed file request in dropbox

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    Patricia 
    Asked on August 29, 2019 at 09:05 AM

    Hello,

    We're collecting applications quarterly. So, we have lots of application forms. The thing is I want to connect our forms with Dropbox and send everything to that account. However, I don't wanna keep everything there forever. In every couple of months, I want to delete previous application period's files. Hope you can give some guidance here.

    We're enjoying our Jotform experience so far. Hope I can do that as well. 

    Thank you. 

    Patricia

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    seven
    Answered on August 29, 2019 at 09:26 AM

    Hi Patricia,

    Thank you for your feedback. We're glad that you like our product.

    Jotform offers many applications and integrations that will help you to have an excellent data collection experience. You can see our widgets and applications here. Dropbox is one of those applications that will help you to organized your data and store them safely. You can create dropbox forms in order to save all your form submissions in your Dropbox account. You can still reach them in your Jotform account but it will allow you to share form data among different devices. 

    1567408959Screen Shot 2019-09-02 at 10.2

    Regarding deleting your dropbox file request folder, you can remove dropbox integration anytime. You need to start Dropbox integration for each form if you want every form submission from all forms to be saved in your Dropbox account. Once you're done with a form when the submission period is over, you can remove the integration. You can remove it by selecting the form first, then go to Settings > Integrations > Dropbox > Remove Integration.

    1567409128Screen Shot 2019-09-02 at 10.2

    If you no longer need form submission data, you can delete the folder from Dropbox. You can still find related form submissions in your Jotform account. In order to delete file request folder, please follow these steps;

    1- Go to your Dropbox account.

    2- Select the folder you want to delete (If you haven't changed, it shares the similar name with the form's name)

    3- Click Delete from the three dot menu. 

    Feel free to ask if you have further questions.