Form not sending all submissions via email.

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    Asked on August 29, 2019 at 09:50 AM

    Sending screenshot of requested info. The log shows the form was sent. I have not looked into bounces as yet.

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    Answered on August 29, 2019 at 11:31 AM


    I have reviewed your previous thread with complaints about this issue and I apologize for this trouble.

    You may wish to understand why you may not be receiving email notifications, and you could try setting up alternative ways of getting notified aside email so that you can have submission notifications come in from different arms. 

    Here are Ways to Get Notified of New Submissions Aside from Email Notifications

    Please, let us know how this works and kindly inform us if you need further assistance. We are always ready and happy to help.