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    Getting two email notifications

    Asked by m1garand on March 29, 2011 at 07:34 PM

    I am a new customer and have contact info update form and when members complete it I get two emails for each completed form.  One with the subject "New submission: Update Your Contact Information" and another with the subject "DRRC Contact Info Update".  Both have the same information in them.  Why do I get two of them and how to get the system to only send me one.



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    Answered by allanftd on March 30, 2011 at 01:57 AM

    Hi Charlie,

    Welcome to JotForm and thank you for posting your concern here. I have checked your form and saw that you currently have 2 email notifications set up as shown below:

    Kindly delete one of these and save your form to make the changes permanent.

    Hope this response will be helpful. Please let us know if you need further assistance. Thank you for using JotForm!