How to switch form to full screen?

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    Jpaul740
    Asked on August 29, 2019 at 12:54 PM

    How do I switch my form to full screen?  When I click on the button in settings it will not let me do so.

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    jherwin
    Answered on August 29, 2019 at 01:31 PM

    Is your form embedded to any webpage?

    Also, please note that the "full screen" feature only works in the CARD FORMS layout. I checked your form and the layout of your form is CLASSIC.

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    Jpaul740
    Answered on August 29, 2019 at 01:34 PM

    ok thank you.  is there a phone number I can call to make sure I have this set up correctly.  I filled out my form twice online and clicked the submit button and just keeps saying "please wait" and I never get an email stating that the form was filled out.

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    jherwin
    Answered on August 29, 2019 at 01:56 PM

    Jotform currently has no support over the phone. The best way to reach us is through the support forum. You can also contact us at support@jotform.com, but we do recommend posting your questions through the forum instead.

    Can you please share with us the link to your webpage so we can check and test it on our end?

    Also, please try to embed your form using the iFrame method and see if that will fix the issue.

    Guide: Getting-the-Form-iFrame-Code


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    Jpaul740
    Answered on August 29, 2019 at 01:58 PM

    Sure, my website is J-Cation.com and the form is on my Contact page.

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    Jpaul740
    Answered on August 29, 2019 at 02:06 PM

     I switched it to the iFrame method and that worked.   Thank you.

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    jherwin
    Answered on August 29, 2019 at 02:08 PM

    I tested submitted the form and I can confirm that it is working on my end as well.
    1567102109thankyou.png
    Please feel free to contact us if you need any further assistance.

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    Jpaul740
    Answered on August 29, 2019 at 02:10 PM

    Thanks for checking and thanks again for your help.  Have a great day!