How to conditionally send emails?

  • Profile Image
    dougspector
    Asked on August 29, 2019 at 02:10 PM

    after a form is submitted, can I have it sent in rotating order in turn to several different email addesses of my sales people?  distributed equally?

  • Profile Image
    stevenmarshall
    Answered on August 29, 2019 at 03:02 PM

    Hi @dougspector,

    I saw you had another thread that is similar to this request. You can view that thread response here: https://www.jotform.com/answers/1734190--Is-there-a-way-to-alternate-emails-from-filled-out-forms-between-2-recipients-equally-like-every-other-email-going-to-agent-1-while-the-other-hal

    With the response above you would need to create a notification for each of your sales team.

    Guide: How-to-Send-Email-Based-on-User-s-Answer

    Please let us know if you have any further questions.

    Thank you


  • Profile Image
    dougspector
    Answered on August 29, 2019 at 03:40 PM

    don't really understand how to do this....can anyone help me set this up?

  • Profile Image
    Kevin_G
    Answered on August 29, 2019 at 04:39 PM

    Basically, the guide my colleague shared will show how to send an email based on the user's selection, this means that you must have a field on your form that will trigger the conditions and send the email, it can be either a check box, a radio button or a drop down, then based on the selection made on the field the email will be triggered, example: 

    08-20-2017-1503214243.png

    If you share the form and let us know specifically which field you need to trigger the condition, we can set up an example that you can then follow to set up the rest of conditions on your form. 

    Looking forward to your response.