How can I change the Address field sublabel names in email Notifications?

  • SarahBerry
    Asked on August 29, 2019 at 5:17 PM

    I have created a form for a European site that contains an address field.

    I've changed the sublabels from "City" to "City/Town" and "State/Province" to "County". So the form on my site looks fine and labeled appropriately but the Notification Email doesn't come in using those new labels like this:

    Street Address: xxx
    City: xxx
    State / Province: xx
    Postal / Zip Code: xxxxx
    Country: xx

    I need them to be like this:

    Street Address: xxx
    City / Town: xxx
    County: xx
    Postal / Zip Code: xxxxx
    Country: xx

    Is there any way to change that?

  • jonathan
    Replied on August 29, 2019 at 5:42 PM

    You can do it like this :

    1567114787zzz 2019 08 30 05 Screenshot 10

    Street Address : {address:addr_line1}{address:addr_line2}

    City / Town : {address:city}

    County : {address:state}

    Postal / Zip Code : {address:postal}

    Country : {address:country}


    You can check the field IDs 

    1567114970zzz 2019 08 30 05 Screenshot 21


    You can test submit the test form https://form.jotform.com/92406827119965. Provide your own email address to receive the auto email.

    Let us know if you need further assistance.


  • SarahBerry
    Replied on August 30, 2019 at 2:22 PM

    This worked out great! Thank you very much for your prompt assistance.