Cards Form>>Form Conditions>> Enable/Disable conditions: The conditions to disable the submit button based on Form criteria does not work.

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    Brian 
    Asked on August 30, 2019 at 02:15 AM

    I'm working on a form for a client. It's a one-question-per-page form, and they want to allow users to continue past a required field, so they can fill out the rest of the fields, but they do not want the users to be able to submit.

    I thought I had this figured out, as I used a condition to "Disable Submit" if the Email field was empty. I created another condition that did the same thing if the Full Name was empty.

    The reason that I didn't put all of these conditions in a single rule is because we need to inform the user about which field they need to return to. 

    The conditions only work once. If you have 4 fields that are empty, and then you go back and fix one field, it ignores all of the other fields and allows the form to submit.

    This seems like a bug to me. If any condition that has "Disable Submit" is met, it should disable submission of the form. Please help solve this issue. 

    Thank you

    Brian Lee

  • Profile Image
    Roneet
    Answered on August 30, 2019 at 03:26 AM

    let me check the Form's condition. We will get back to you.

    Thanks.

  • Profile Image
    Roneet
    Answered on August 30, 2019 at 07:25 AM

    I was able to replicate the issue in my Demo Form as well. Let me escalate this issue to our development team. We will keep you posted on the updates.

    What you can do is keep all the field mandatory and since you enabled the Save and continue feature so the customer can already save the progress of the cards so if they skip any fields and submit the Form they would not be allowed to submit.

    Let us know if you have further questions.

    Thanks.

  • Profile Image
    Brian 
    Answered on September 04, 2019 at 12:43 PM
    Hi Roneet,
    Do you guys have an ETA on when this will be addressed?
    Thank you
    Brian
    ...
  • Profile Image
    Roneet
    Answered on September 04, 2019 at 12:55 PM

    Unfortunately, we cannot provide an ETA to this issue. As soon as we receive any news we will get back to you. We can provide you an alternative workaround if you describe your requirement.

    Looking forward to your response.

    Thanks.