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EmmanuelrvrAsked on August 30, 2019 at 5:13 AM
Hi,
is it possilble that, in function of an answer in the form, an email notificatior be sended or not?
Example: (not real form, only teorical ex)
I have 3 email notifications set:
1 autoresponse
2 mail to it dptm
3 mail to costumer dptm
I have this question in a form (unique option):
Type of support:
o >IT
o >Costumer dptmt
I'd create a condition like?:
If {Type of support} = "IT", then send notificator 2
If {Type of support} = "Costumer dptm", then send notificator 3
I know i can change the destination of a notificator, using a condition, but if I want just send or not different notificators, is it possible?
Thanks
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AshtonPReplied on August 30, 2019 at 8:02 AM
Yes, you can achieve your requirement by setting up conditional email notifications.
Here's a guide that will help you with the detailed steps: How-to-Send-Email-Based-on-User-s-Answer
Feel free to reach us in case you need any help on configuration part and we will help you out with the same.