Integration to google sheets isnt working

  • Profile Image
    Vern 
    Asked on August 30, 2019 at 05:19 AM

    Hi please can you help me asap?

    I have authenticated google and jotform says it's creating a new folder and sheet but it's just said 'saving' for the last half hour and nothing seems to be happening?

  • Profile Image
    Richie_P
    Answered on August 30, 2019 at 08:00 AM

    We do apologize for the inconvenience.

    I can't seem to find any form under your email address.

    May we know if you have created an account in Jotform or have you created your form as a Guest?

    I would recommend to sign-up for an account to fully utilize our integrations with the form.

    https://www.jotform.com/signup/

    Kindly use the email address you have created with your form so that it will be added into your account.

    If you have further questions, let us know .

  • Profile Image
    Vern 
    Answered on August 30, 2019 at 08:43 AM
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  • Profile Image
    Richie_P
    Answered on August 30, 2019 at 09:59 AM

    I have signed up and it's working now thanks

    Good to know the integration is working correctly.

    If you need further assistance, let us know.