Title of the second modal popup shows same text as first on our form

  • bdoodle
    Asked on August 30, 2019 at 5:44 AM

    I set up a modal popup (with instructions from your support team) to convey information about mainsail cuts if the customer clicks on a green button at the top of the form just over the purchase order.  It works fine.  I then tried to set up a second button to provide different information.  It operates okay, but it displays the same content/text as the first modal box.  Is it possible to set up more than one modal box, and if so, what am I doing wrong? Thanks for your help.

    1567158228Jotform ModalDupe Screenshot 10

  • Kiran Support Team Lead
    Replied on August 30, 2019 at 8:28 AM

    I have checked your JotForm and see that the popups are setup in the text fields. I notice that the IDs for the text fields are the same which is why the second popup is also displaying the same as first one. Please try changing the IDs in the second popup from the text field properties as shown below so that it should be working fine.

    156716809530082019 175344 Screenshot 10

    Thank you!

  • bdoodle
    Replied on August 30, 2019 at 12:00 PM

    Thank you sooooo much!