The form jumps to the top when I go to tick a tick box on iPad

  • Ashleighbrows
    Asked on August 30, 2019 at 6:49 AM

    When I go to edit a form on my iPad when I go to tick a tick box the form just jumps back to the top of the page every time why is this?

  • Welvin Support Team Lead
    Replied on August 30, 2019 at 8:58 AM

    Is this through our Mobile Forms App or our website using your iPad browser? Please clarify. Your previous screenshots through your other threads seem to be the iPad browser. 

    I checked through iPad browser on a live device simulator, but I cannot replicate the problem. I was able to tick off a multiple choices field or a single choice field without getting back to the top. 

  • Ashleighbrows
    Replied on August 30, 2019 at 10:59 AM

    It’s on iPad browser it always jumps back up to the top when I try to edit and already submitted from 

  • Welvin Support Team Lead
    Replied on August 30, 2019 at 11:29 AM

    I'm sorry, but I don't have the same device to test this. I have checked the form through Emulator, and it worked. Please try with different browsers. Maybe, Google Chrome if the problem is through Safari. 

    Is there an option for you to record your iPad screen and share here? That way, we would see how the form behaves to your device.