Account suspended

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    Parvase Ahmed 
    Asked on August 30, 2019 at 07:03 AM

    Why has my account been suspended?

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    gerardw
    Answered on August 30, 2019 at 08:56 AM

    I have checked your account and it seems you are suspended by our automatic phishing system because of the form "PDF Form - 92404357245355" as you may be collecting banking information.

    Do note that we don't allow collecting sensitive information in Jotform such as banking info.

    You may check our Terms of use for more information.

    To lift the suspensions, we have to remove the guilty fields in your form.

    Please confirm so that we could remove them and activate your account.

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    Parvase Ahmed 
    Answered on August 30, 2019 at 09:06 AM

    Please remove said fields 

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    gerardw
    Answered on August 30, 2019 at 09:35 AM

    Thank you for the confirmation. I've removed these fields from the form and activated your account.

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    Parvase Ahmed 
    Answered on August 30, 2019 at 09:43 AM
    That is fine please remove the said fields
    ...
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    gerardw
    Answered on August 30, 2019 at 10:12 AM

    The said fields are removed and your account activated.