Twilio Widget add dynamic tagging

  • Profile Image
    Chad Spaide 
    Asked on August 30, 2019 at 07:39 AM

    Hello, 

    For your Twilio widget, is it possible to have the Jot form apply a Tag in Infusionsoft based on the type of phone line Twilio indicates?

    For example, if the Contact is determined to have a Mobile line, then apply a Selected Tag in Infusionsoft named: "Mobile Phone".  Same for Landline.

    I am an Infusionsoft Partner and would like to User this for Myself and all my clients. 

    Please let me know.

    Thanks, 

    Chad

  • Profile Image
    Richie_P
    Answered on August 30, 2019 at 09:33 AM

    Unfortunately, our Twilio widget doesn't have the feature to determine if the number is mobile.

    You may try using the default phone number field and use conditions to check if the number is mobile.

    https://www.jotform.com/help/57-Conditional-Logic-for-Online-Forms

    Then you can add the dynamic tagging.

    https://www.jotform.com/help/513-How-To-Use-JotForm-s-Infusionsoft-Dynamic-Tagging

    Hope this information helps.