How can I disable options in multiple choice fields depending on previous answers?

  • Profile Image
    eineichner
    Asked on August 30, 2019 at 11:51 AM

    Hi,

    simple case:

    Question 1
    Title: Which city will you depart from?
    Dropdown: Paris | London | Moscow | Rome | Belgrad

    Question 2
    Title: Which services shall we provide for you?
    Multiple choice: 1. transport, 2. accommodation, 3. meals, 4. transfer

    How can I disable e.g. transport if a person answers the first question with Rome e.g.? So he who chooses Rome, must only see accommodation, meals and transfer. Is there a possibility?

    Many regards
    Max

  • Profile Image
    BJoanna
    Answered on August 30, 2019 at 12:24 PM

    Unfortunately, it is not possible to disable field options with conditional logic.

    However, you can add two Multiple choice fields to your form, one with transport option and one without the transport option, and then show one or another field based od selected dropdown field option.

    1567182120condition2.PNG

    How to Show or Hide Fields Base on User's Answer

    Here is a demo form - https://form.jotform.com/92415328384965

    Feel free to test it and clone it