My account is suspended

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    xhaledayspa
    Asked on August 30, 2019 at 04:20 PM

    hello! My account is suspended and I am unsure why. The username is farmbureauidaho. Thanks! 

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    zuritapia
    Answered on August 30, 2019 at 05:19 PM

    Hi @xhaledayspa!

    It looks like your account was suspended due to your PDF Form under the account farmbureauidaho. 

    In order to reactivate the account, you need to send the following:

    1. The URL where your forms are used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid being flagged again by our phishing detector that can lead to account suspension.

    To our reviewers email (reviewers@jotform.com) with the subject

    Thread#1946905