Skip pages conditional logic stopped working on my form

  • WRRFRegistration
    Asked on August 30, 2019 at 5:31 PM

    this has stopped working for me. It was working. I deleted the logic and redid it, still no joy

  • Mike_G JotForm Support
    Replied on August 30, 2019 at 6:04 PM

    We would like to apologize for any inconvenience. By checking the account associated with the email address you used in posting your comment, I found the only form in your account that has multiple pages and has the SKIP TO/HIDE A PAGE conditional logic.

    1567202174zt17 56 Screenshot 10

    However, I noticed that there are only two pages in the form. Do you wish to hide the entire 2nd page instead if a condition is met?

    If that is the case, then I suggest that you update the condition to "HIDE" the second page instead of just skipping it.

    1567202270zt17 57 Screenshot 21

    Or, you can just hide the Page Break so there no chance that you respondents will move to the next page when they answered "No" in the "Are you (or will you be) 18 or over by October 4, 2019?" field.

    1567202650zt18 01 Screenshot 32

    Referencer Guide: How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

    Please give it a try and let us know if you need any further assistance.

  • WRRFRegistration
    Replied on August 31, 2019 at 5:43 AM

    You have the correct form. Ok. It did work before, as least we have minors that have volunteered and only filled out those boxes on page 2. What we want is when the applicant selects the “NO” box, which means they will be a minor on that date, that JotForm skips the rest of the page 1 and moves to page 2 (the “minor” form boxes). (there is a page 3).

    OK. Does the logic have to be on the end of a page? So if I put a page break right after the box, then, when the YES is checked, next would go to the boxes just below (now on page 2) and if NO is checked it would go to the “new” page 3, the Minor boxes?

    Ceal

  • WRRFRegistration
    Replied on August 31, 2019 at 5:43 AM

    I did the below, and I think it works now.

    Maybe we always “thought” it worked, but the students just filled out boxes that were on both adult and student forms! LOL

    Ok. I think I understand this better now.

  • Mike_G JotForm Support
    Replied on August 31, 2019 at 9:25 AM

    Thank you for updating us. Glad that your form now works and meets your expectations.

    Feel free to contact us again anytime if you have other questions or concerns.