Skip pages conditional logic stopped working on my form

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    WRRFRegistration
    Asked on August 30, 2019 at 05:31 PM

    this has stopped working for me. It was working. I deleted the logic and redid it, still no joy



    This is a re-post of a comment on How to Skip Pages Using Conditional Logic

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    Mike_G
    Answered on August 30, 2019 at 06:04 PM

    We would like to apologize for any inconvenience. By checking the account associated with the email address you used in posting your comment, I found the only form in your account that has multiple pages and has the SKIP TO/HIDE A PAGE conditional logic.

    1567202174zt17_56.png

    However, I noticed that there are only two pages in the form. Do you wish to hide the entire 2nd page instead if a condition is met?

    If that is the case, then I suggest that you update the condition to "HIDE" the second page instead of just skipping it.

    1567202270zt17_57.png

    Or, you can just hide the Page Break so there no chance that you respondents will move to the next page when they answered "No" in the "Are you (or will you be) 18 or over by October 4, 2019?" field.

    1567202650zt18_01.png

    Referencer Guide: How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

    Please give it a try and let us know if you need any further assistance.

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    WRRFRegistration
    Answered on August 31, 2019 at 05:43 AM

    You have the correct form. Ok. It did work before, as least we have minors that have volunteered and only filled out those boxes on page 2. What we want is when the applicant selects the “NO” box, which means they will be a minor on that date, that Jotform skips the rest of the page 1 and moves to page 2 (the “minor” form boxes). (there is a page 3).

    OK. Does the logic have to be on the end of a page? So if I put a page break right after the box, then, when the YES is checked, next would go to the boxes just below (now on page 2) and if NO is checked it would go to the “new” page 3, the Minor boxes?

    Ceal

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    WRRFRegistration
    Answered on August 31, 2019 at 05:43 AM

    I did the below, and I think it works now.

    Maybe we always “thought” it worked, but the students just filled out boxes that were on both adult and student forms! LOL

    Ok. I think I understand this better now.

  • Profile Image
    Mike_G
    Answered on August 31, 2019 at 09:25 AM

    Thank you for updating us. Glad that your form now works and meets your expectations.

    Feel free to contact us again anytime if you have other questions or concerns.