How do I reset the Ticket Purchases widget after a test submission?

  • Profile Image
    annestesting
    Asked on August 31, 2019 at 03:57 PM

    Hi, after doing a preliminary test of our registration form, the class I "registered" my child for is showing 13 spots left out of 14 for the Stop-Motion Animation class (Monday Clubs) even after I deleted the submission. Is there a way to reset this? Or do I have to change the maximum class size

  • Profile Image
    John_Benson
    Answered on August 31, 2019 at 05:38 PM

    There are 2 ways to reset the availability of an option in the Ticket Purchases widget:

    1. Delete the form submission. Here's an example:

    1567287346ticketpur.gif

    2. Increase the value of the option in the widget. Here's an example:

    1567287457itc2.gif

    I have also cleared your form cache so that your forms will be refreshed from our servers.

    Hope that helps. If you're still having issues, let us know.