How do I reset the Ticket Purchases widget after a test submission?

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    Asked on August 31, 2019 at 03:57 PM

    Hi, after doing a preliminary test of our registration form, the class I "registered" my child for is showing 13 spots left out of 14 for the Stop-Motion Animation class (Monday Clubs) even after I deleted the submission. Is there a way to reset this? Or do I have to change the maximum class size

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    Answered on August 31, 2019 at 05:38 PM

    There are 2 ways to reset the availability of an option in the Ticket Purchases widget:

    1. Delete the form submission. Here's an example:


    2. Increase the value of the option in the widget. Here's an example:


    I have also cleared your form cache so that your forms will be refreshed from our servers.

    Hope that helps. If you're still having issues, let us know.