How many times on the date established for email reminders to be sent will those reminders go out.

  • BTM2020
    Asked on August 31, 2019 at 6:18 PM

    How many times on the date established for email reminders to be sent will those reminders go out. 

    It appears while I'm testing this out I get reminded every 30 mins or an hour. 

    Is that how things are set up or can we control that individually?

    Thanks


  • Elton Support Team Lead
    Replied on August 31, 2019 at 8:11 PM

    I assume you're referring to the reminder email on Publish tab?

    If yes, you have to select either daily, weekly or monthly. If you want to send it to a specific time, there's also an option for that. This will stop automatically if you define an end date. If No end date is set, it will run forever until you delete the reminder.

    How many times on the date established for email reminders to be sent will those reminders go out Screenshot 50

    And here's how to delete a reminder email after it's configured.

    How many times on the date established for email reminders to be sent will those reminders go out Screenshot 61

    How many times on the date established for email reminders to be sent will those reminders go out Screenshot 72

    However, if you're referring to the Send Emails Later in the autoresponder settings, you can select between the predefined options. It will be sent only once. If you have multiple autoresponders, you will also receive each of them.

    How many times on the date established for email reminders to be sent will those reminders go out Screenshot 83