Problem accessing a form

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    Dan18z
    Asked on August 31, 2019 at 11:06 PM

    I created a form and tested it without a problem. Worked easier than I expected. I recently went back to it to share it and found that it doesn’t work. All the analytics for my one submission is there and I can see the form if I edit it but it will not come back up when I share the link  

    The attached photo is the form in edit mode. The link provided shows an odd pic with the message title I used because I didn’t want multiple submissions  

    https://form.jotform.com/92296061933158

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    ashwin_d
    Answered on September 01, 2019 at 04:45 AM

    I am sorry for the trouble caused to you. I did check your form and did not find any issue with that. I was able to access your form and submit it as well. Please check the screenshot below:

    1567327371submitFrm.gif

    Do you get any error message when you access your form? I would suggest you to please share the screenshot of the page when you access form and we will take a look. The following guide should help you how to upload image in form: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    I would suggest you to please test your form again and get back to us if the issue persists.

    We will wait for your response.

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    Dan18z
    Answered on September 01, 2019 at 09:43 AM
    You will not be surprised when I tell you the problem- operator error🤷‍♂️
    I had set the maximum responses to one thinking that would prevent voting twice ... I hopefully addressed that issue with the cookie tracking- guessing my way through it.
    Cool program and thanks for your quick response(on a holiday weekend👍)
    Dan McClain
    619-977-8865
    ...
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    ashwin_d
    Answered on September 01, 2019 at 10:23 AM

    I am glad to know that you figured out the issue yourself and it is now resolved.

    Do get back to us if you have any questions.