Login Suspended

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    KORI WOOD 
    Asked on September 01, 2019 at 08:39 AM

    I don’t understand why my account is suspected. I have reset the password three times and I still can’t access the account. Please help. 

    Thank you! 

  • Profile Image
    Vanessa_T
    Answered on September 01, 2019 at 10:12 AM

    Your account was suspended since your form was asking for Driver's License upload which is against our Terms Of Use.

    Should you wish to continue having that field, please add the Signature and T&C widgets. Note that you'll have 24hours to comply to prevent your account from getting suspended again.

    How-to-Add-an-E-Signature-to-Your-Form

    Adding-a-License-Agreement-to-a-Form