I'm having problems with the integration feature

  • diogenes.figueroa
    Asked on September 1, 2019 at 1:32 PM

    Hi,

    I set the integration with google drive in order to get the results of my form, and I have received only the first thirdteen ones, even there are about seventy students. Is there any known cause for this? or any constraint I could be forget?

  • VincentJay
    Replied on September 1, 2019 at 2:14 PM

    Please provide the form URL so we can check it further. To find the form URL, please follow this guide: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

    To my understanding, there are 70 student submissions that are not showing on your Google Drive integration. Is that correct?


  • diogenes.figueroa
    Replied on September 3, 2019 at 2:04 AM
    Hi, Vincent:
    I´m expecting to receive about seventy answers, but right now the quantity
    of students who have responded should be about thirty, but by the end of
    this week, I hope them to have answered at all.
    Please this is the current URL generated after the "Publish" command.
    https://cdn.jotfor.ms/diogenes.figueroa/uah---pregrado-registro-de-particip
    ,
    And this is the editing URL:
    https://www.jotform.com/build/92018608037657/settings/general
    Thanks a lot
    Best regards,
    *Diogenes A. Figueroa Delgado*
    *Universidad Alejandro de Humboldt*
    *Carrera de Contaduría Pública y **Diplomado en Gerencia de Proyectos*
    *(58212) 808.3947 **(58212) 753.3679 **(58412) 540.7131 **(58416)
    418.4329*
    El dom., 1 sept. 2019 a las 13:44, JotForm () escribió:
    ...
  • AndrewHag
    Replied on September 3, 2019 at 3:27 AM

    I see that you integrated your form 92018608037657 with Google Sheets. Have you modified the form after integrating with Google Sheets?

    Please note that modifying the form fields after integration may break the Google Sheet integration. You will need to re-integrate the form with google sheets in order to resolve the issue. I also manually tried to insert the submissions to the spreadsheet, please check.