What is your policy on data protection and security?

  • Nicholas Porter
    Asked on September 3, 2019 at 6:34 AM

    Do you have any security policies we can look over as we will be asking people to upload sensitive documents in the forms. We need to ensure that you are equipped to handle this before purchasing a plan from you.

  • AndrewHag
    Replied on September 3, 2019 at 9:15 AM

    Could you please tell what do you mean by sensitive documents? Please refer to terms of use before asking for sensitive documents.

    Anyways, our forms are by default SSL. You can also encrypt your forms as an extra security feature.

    Please check the article below for more information: Encrypted-Forms-and-How-to-Use-Them

    You can also enable HIPAA Compliance on your forms. But, you need to have a Silver subscription for that.

    Guide: How-to-upgrade-to-HIPAA-Compliance

    Please also have a look at our security page: https://www.jotform.com/security/