What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    From is Undefined on the autoresponder

    Asked by webscouts on April 14, 2010 at 05:10 PM

    Form was working until the new site.  The From Name is "undefined".   It works but could cause bounces.

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    JotForm Founder

    Answered by aytekin on April 14, 2010 at 05:16 PM
    1. Click on "Setup and Share" tab on the form builder toolbar
    2. Click on "Email Alerts"
    3. Select the autoresponder
    4. Click on "Back" button
    5. Change the From addresses at the right top corner to your own email address.