form submission limit

  • Kirk
    Asked on September 3, 2019 at 1:59 PM

     Hello,


    My jotform was working wonderfully, until today- where it keeps reading message 'this form is currently unavailable." I double checked on the end date that was set- and that piece is fine- it's set to be active until Sept 27th.


    Has this form been disabled for any reason?


    Please advise, thanks!


  • Richie JotForm Support
    Replied on September 3, 2019 at 2:42 PM

    I have checked your form https://www.jotform.ca/form/81985637276271 and it seems you have set it to be disable when you have 1000 submissions.

    form submission limit Image 1 Screenshot 20

    Currently the forms holds 1,000 submission that is why the warning message is showing.

    Kindly remove the submission limit for your form to work.