Do I need an account to receive a response from a website using Jotform?

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    Jgroth2
    Asked on September 03, 2019 at 02:05 PM

    If I submit a request through a company’s website, and I get an email back from Jotform, do I need Jotform to get a response from this company?

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    JohnRex
    Answered on September 03, 2019 at 02:52 PM

    Hi @Jgroth2,

    Having a Jotform is not necessary to receive a response from them unless you were told to do so. It only means that they are using Jotform to create forms and used our default email as the sender email for their auto-responders. They'll probably contact you to your provided email address.