I am receiving a 404 error message

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    StanPartners
    Asked on September 03, 2019 at 02:33 PM

    Hello, I have a deadline, is there a way to get the answer faster please? Can I speak to someone? I am receiving an error message every time I fill out my application. Why is this happening? I cleared the cache and it's still happening.


    https://form.jotform.com/61265599084163


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    AshtonP
    Answered on September 03, 2019 at 03:18 PM

    I have responded to this query in another thread - https://www.jotform.com/answers/1950046

    Let us keep only one thread active for a single issue in order to keep the forum organized. Else it will create a confusion. 

    Can I make a test submission on your form?

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    StanPartners
    Answered on September 03, 2019 at 03:19 PM

    Yes please make a test submission


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    AshtonP
    Answered on September 03, 2019 at 03:38 PM

    I have just tested a submission on your form. I can see the submission works fine, and you are redirected you users to the following webpage when the form is submitted - https://www.stanislauspartners.com/ex-sum-info/confirmation.html

    The error appears on the webpage and not on the actual form. The form data is being submitted successfully. Please see the screenshot of my submission - 

    92288_Screenshot_41.png

    Please fix the issue with your webpage or you can use Jotform's in-built thank you message to show the successful submission confirmation. Here is the user guide: https://www.jotform.com/help/211-Setting-up-the-Thank-You-Page

    You may delete my test submission. I hope this helps. 

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    StanPartners
    Answered on September 03, 2019 at 04:02 PM

    I got worked out, thank you