Can't access account

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    Karen Clarke 
    Asked on September 03, 2019 at 08:06 PM

    Hi there,

    I can't remember my password to log into my account. I have tried to reset the password, but haven't received and email to reset it.

    Can you please advise how i can reset my password. 

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    Answered on September 03, 2019 at 08:23 PM

    Hi Karen,

    Please provide the username of the account you're referring to so we could check what email address is associated to it.