How many submissions can I receive in a free subscription?

  • Profile Image
    Dance_Zone_Productions
    Asked on September 03, 2019 at 11:23 PM

    Hi there,


    I have just set up a new form which i expect to have around 300 submissions.

    I want to make sure the accessibility will not be disrupted...what can i do to ensure that as i haven't yet paid anything?

    thank you

    Kate

  • Profile Image
    Roneet
    Answered on September 03, 2019 at 11:30 PM

    Please be noted that for a free account you can only receive 100 submissions per month in total. If you exceed this limit then your Forms would be disabled and you would be able to access the Forms only if you upgrade your plan or next month when the limits get refreshed.

    All the limits get refreshed on the first day of every month.


    You may check the limits from the usage section of your account:

    https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    To upgrade the account please refer to this guide:

    https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    Let us know if you have further questions.

    Thanks.