Previous data that was submitted was autofilling on my form.

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    Gross_Carolyn
    Asked on September 04, 2019 at 04:55 AM

    Got this email from colleague

     

    You might want to checkout the on line volunteer application.  We ended up stopping because the application kept coming up with Ann Keller’s information even though we got the arrow confirming that her application had been completed and had closed the window. 

    It is a situation where there was a group using several computer stations in order to complete the form.  Evidently after some uses, the information from a previous person was "remembered" by the computer.   

    What is the solution?   Also found that in my testing after a few times it would "keep" the information and I wasn't able to clear it.

     

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    Jed_C
    Answered on September 04, 2019 at 05:44 AM

    Are you referring to this form https://www.jotform.com/92036650139152? I just tried submitting it and tried visiting it again, but it didn't pull the first submission. Can you please confirm if I'm looking at the right form or share the correct one so we can test.

    Looking forward for your response. 

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    Gross_Carolyn
    Answered on September 04, 2019 at 10:43 AM
    Yes that is the form.

    Carolyn

    ...
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    Jed_C
    Answered on September 04, 2019 at 11:16 AM

    I checked your form and I can see that you have the autofill option enabled. Disabling that will prevent it from automatically filling the temporary stored cache.

    1567610142The Easiest Online Form Builde

    Reference guide: https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-on-Forms

    Let us know if you have any questions.