- anaisabelfernandesAsked on March 21, 2013 at 08:27 AM
I'd like to know why I stopped receiving email notifications. The email address in my profile is correct. And I’ve already tested it with other e-mail addresses and didn’t receive the email notifications either.
- jefreylandichoAnswered on March 21, 2013 at 08:43 AM
Thank you for contacting us.
Your email address is included in our bounce listing with the following reason:
Reason(s) : 5.3.0 - Other mail system problem 550-'5.7.1 Message rejected due to conten= t restrictions'
I have remove your email address from our bounce listing and you should be able to receive email notification without any issue now. I would advise Whitelisting Jotmails Ip Addresses to prevent your email from being bounce listed.
If you are still having an issue with your notification email, please contact us again.