Form Analytics : Form View Count WAY too high

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    brettkeeler
    Asked on September 04, 2019 at 04:28 PM

    I run paid ads, I see exactly how many clicks I get to my form.  Additionally I have 2 different types of analytics on my site.


    For example, yesterday I only received 15 clicks to Jotform, yet Jotform analytics shows 166.  Not even close.


    Please explain.

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    AshtonP
    Answered on September 04, 2019 at 04:52 PM

    Hello @brettkeeler, I have logged into your account to view analytics data and one of your forms shows 467 views this week. As you can see it mentions the IP address and the device it is being used with. 

    If this number is overwhelming, you can take a deep dive into the statistics to understand it better. I can think of following reasons why this number might go higher - 

    1. The form is embedded on a webpage which is being accessed highly but the form is never filled by the visitor. 

    2. If you have any automated scripts running on the webpage where this is embedded.

    Could you please check if any of this is a possibility in this case?