How do I capture my customer's information?

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    Paul Barlow
    Asked on March 21, 2013 at 11:44 AM

    I need my customer's information to be emailed to me when they submit the form. How do I do this?

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    ardy0689
    Answered on March 21, 2013 at 12:07 PM

    Hello,

    You can do this setting up an email notification.

    To do this:

    1. Open your form in the form builder
    2. Click Setup & Embed
    3. Click Email Alerts and it will show a submenu. Where you can choose to edit an existing notification or add a new notification or autoresponder

     

     

    Either one of them you choose, you will be brought to the Notification window.

     

    In this first window you can see a composition of your message template. You can edit their layout,formattings and contents of the notification. In order to change the setting of your reply to or your email recipient/receiver please click the "Reply-To and Recipient Settings" button.

     

    In the next window, you can change your recipient settings here. You can add multiple addresses in the bottom right by separating them in to commas.

    While on the left part of the settings, putting noreply@jotform.com is the default settings for "Sender Email" and "Reply-to" email to none. It is recommended to use these settings.