Account not working

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    Kathy Samuels 
    Asked on September 04, 2019 at 07:34 PM

    my account wont open when I login.  it says it is autosuspended.  what do I do?

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    gerardw
    Answered on September 04, 2019 at 08:19 PM

    It seems that your account was auto suspended by our phishing detector, because of the below fields in your Canadian Furs Payment form:

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    As per our terms, card info which is sensitive information must not be collected using forms. If you are planning to use payment forms, then you could consider integrating our authorized payment processors into the form. However, still, you will not be allowed to collect credit card info.

    So we will have to delete these fields in order to activate the account.

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    Kathy Samuels 
    Answered on September 05, 2019 at 03:43 AM
    So can you delete the forma that are the problem and reactivate my account.
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    Nik_C
    Answered on September 05, 2019 at 04:58 AM

    The guilty fields have been removed from the mentioned form.

    Please avoid putting such fields there or your account could be permanently disabled.