WePay integration failed in staging environment

  • Profile Image
    annestesting
    Asked on September 04, 2019 at 08:15 PM

    Hi, I attempted to run a test of my form with WePay in the staging environment. I used one of the test credit card numbers found in this article https://www.jotform.com/help/449-How-to-integrate-Chase-Wepay-with-JotForm and randomly typed in a 3 digit CVV2 number and selected an expiration date from the menu. I got a message saying the submission failed because of PCI compliance. The payment wizard says I am connected in the staging environment. What can I do to run the test successfully? thanks

  • Profile Image
    BDAVID
    Answered on September 04, 2019 at 09:55 PM

    I have checked your form, and the form is not integrated, the field is disconnected:

    1567648444connect.png

    Please make sure to connect it and set the Mode(live or test). Let us know if you have more questions.