separate multiple uploaded files in the PDF editor

  • mfg1901
    Asked on September 5, 2019 at 11:06 AM

    I am having an issue in that when I make a customized pdf, it is not separating out the attachments.  See https://www.jotform.com/pdf-editor/91496017704156?submission=4430033488795874149&createDoc=1 at the bottom of page 3 just above the name and contact information.  Is there a way to separate them.  I went to editor and downloaded them - changed the attachment name and put a number on them and then edited again reattaching the the ones with the updated names. It works for some but not for others and there doesn't appear to be a rhyme or reason to it. Help please!

    Jotform Thread 1953139 Screenshot
  • Richie JotForm Support
    Replied on September 5, 2019 at 12:26 PM

    I have checked your form and you have only 1 upload field and allows multiple uploads.

    separate multiple uploaded files in the PDF editor Image 1 Screenshot 30

    Unfortunately, it is not possible to separate the attached uploaded files in the PDF editor.

    separate multiple uploaded files in the PDF editor Image 2 Screenshot 41

    You would need to have separate upload fields to do so.

    Please give it a try and let us know how it goes.