My sender email is not working

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    Asked on September 05, 2019 at 02:08 PM

    I set up a sender email and it is not working. I am not getting the entry or the autoresponder while testing. I have tested the email address using other email programs. Any way to test this?

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    Answered on September 05, 2019 at 03:45 PM


    You can consider setting up SMTP for your form. Try following the steps on our guide on How-to-Setup-SMTP-for-a-Form

    Also, you could try out the guide on How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

    I hope this helps.

    Please, let us know if you need anything else and we will be happy to help.