PDF of application does not show all the text

  • susiefreije
    Asked on September 5, 2019 at 2:22 PM

    The pdf that is sent to my Google Drive does not show all the text - the right margin is cut off. The same thing happened when I tried to download a pdf - New Doc 1  from the JotFrom site.

    Jotform Thread 1953464 Screenshot
  • Nik_C
    Replied on September 5, 2019 at 3:22 PM

    We're sorry for the inconvenience.

    Could you please let us know what is the form you're working on so we can check this issue further?

    I wasn't sure what is it from your screenshot.

    Thank you!

  • susiefreije
    Replied on September 6, 2019 at 3:43 AM
    https://form.jotform.com/72286007584157
    ...
  • Nik_C
    Replied on September 6, 2019 at 5:15 AM

    Thank you.

    I tested this problem, I cloned your form and tested the Google Drive integration, but PDF arrives properly:

    1567761080Capture Screenshot 10

    Could you please try re-integrating your form with Google drive and see if the issue persists.

    Thank you!

  • susiefreije
    Replied on September 6, 2019 at 4:43 PM
    That seems to have fixed it! Thanks!
    ...