- dmitchAsked on March 21, 2013 at 02:24 PM
When someone fills in my form, I am not getting the email. I can see it in the inbox on jotform but it should als be sent to the email@example.com address. the url of where the form is loacted is: http://www.savonafuneral.com/#!plan-now/c1xu8.
- JotForm Supportardy0689Answered on March 21, 2013 at 02:46 PM
Could you try to change the "Sender Email" into "firstname.lastname@example.org" this is the recommended settings on our guide https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
Please let us know how it works out.