What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    problems RAR attachments

    Asked by Harryplot on March 21, 2013 at 02:29 PM

    good afternoon

    I have problems with the form, when you attach a file and RAR compressed files that are autocad dwg.
    Help with this problem


    Page URL:

  • Profile Image

    Answered by glennlee on March 21, 2013 at 03:23 PM

    Hi ,

    You can add additional file extension. Click the Upload field then click Extensions. 

    Try to add the file extensions that your users need to upload Let see if that works. Thanks

  • Profile Image

    Answered by daimonross on May 26, 2013 at 06:07 PM

    You may solve rar problem out with the help of winrar repair

    Article can be useful for you