Why the number of form response in the form analytics and submissions is not matched?

  • Profile Image
    TFjotform
    Asked on September 06, 2019 at 04:40 AM

    Why there is a discrepancy of number of responses in the actual form and what is reported in the Form Analytic?


    Analytic reports more than what we actually receive.

    Form Link:

    https://form.jotform.com/92309010267955


    Thanks,


    -LK-


  • Profile Image
    jherwin
    Answered on September 06, 2019 at 07:34 AM

    The form analytics record form responses when the user clicks the submit button. Since your form unique submission/question is enabled, it is possible that your user tried to submit an application twice with the same answer to your unique question.