JotForm Mobile Forms: The user would like to download the uploaded image files on the JotForm Mobile App.

  • diana
    Asked on September 6, 2019 at 8:01 AM

    The user has reported that he/she would like to download the uploaded image files through the mobile app.


    To my understanding, the user expects the following scenario for downloading the uploaded files:


    1- The user clicks on the View Submission option.

    2- He/she clicks on the uploaded image file.

    3- The image file is displayed, and it is possible to download it to the phone through the app.


    However, there isn't a download option in the current version.

    JotForm Mobile Forms: The user would like to download the uploaded image files on the JotForm Mobile App. Image 10

  • Gretchen
    Replied on September 6, 2019 at 8:52 AM

    another problem related to the ability to download. The original file looses it’s filename. This is not as important as being able to download from the app, but it would be helpful especially if the upload was a document instead of an image. We have 3 uploads in our record.
     
  • Vanessa_T
    Replied on September 6, 2019 at 9:54 AM

    I have created a separate ticket for your last concern. You may follow in this ticket:

    https://www.jotform.com/answers/1954471

  • sezinyucealkabir
    Replied on April 2, 2020 at 5:30 AM

    Hello,

    This implementation is made on the latest version of the app (1.11.15).

    Users can not download and share the uploaded images in submissions.

    All the best.